Jó volt - No comment
Nem volt jó - Bb
Forrás: Ctoutvert

Jó volt - Nice and central ,easy to find and close to bus stop to tour city
Forrás: Ctoutvert

Jó volt - Nothing.
Nem volt jó - We were robbed at 3am whilst we were sleeping in our tent. The security patrol only takes place in July and August. The green security fence has gaps in which allow access from the road. The security gate was broken and the staff were still telling all check-ins to use the pass card to access the site after 10pm. The campers were oblivious to the broken security gate. The gendarmes said we were not the first victims and we would not be the last so anyone camping should check the security arrangements before paying and staying. Home 2 weeks and still waiting for our refund!!!
Forrás: Ctoutvert

The site looked nice on arrival, but that changed quickly once we were in. To be clear this is a one star campsite, not a four star as appears from their website.

Although we had booked 3 months prior to arrival, they only had two pitches next to each other, which to be honest were the worse pitches onsite which will have affected by experience.

We thought we’d try the on-site catering the first night and ordered a number of pizzas. We were given a time of 20 minutes, but finally the pizzas arrived 2 hours later! When opened they weren’t exactly what you would call a pizza, literally half the size of the box and more like a banana, with the the nail in the coffin being uncooked dough.

The following day we went into Tours which is worth visiting, but on our return there were workmen with diggers directly opposite our pitch. When we contacted the Operations Manager about this we were told it was general maintenance, but this clearly was construction of a new child play area. I’m not sure any proficient manager would arrange for work to be done during peak season.

The work continued until 6pm with the digger driving back and forwards, beeping, revving and the engine remaining on. Where it was turning the digger was literally a metre from our vans. The work recommenced at 8.30am in the morning which was a nice addition to breakfast.

Police roamed the site in a van on one occasion which appeared strange, but having since looked at other reviews I can see there have been issues with thefts on-site, not that we experienced that.

So to the facilities, the main block is mostly of an old painted concrete construction. There are toilets, but could do with more for the number of pitches on-site. Showers are basic with some of the shower heads missing, so you just get a stream of water. What is rather bizarre is that there are visual signs in the showers and men’s urinals not to defecate in them. Not sure if this has been an issue for them in the past!

The on-site shop is small and very expensive, so if you did stay I’d suggest taking the short walk into Saint-Avertin for any goods.

General response from the Operations Manager of OnlyCamp when we raised concerns about the construction work can only be described as aggressive. They even threatened that we did not know French Law and to be careful how we reviewed our stay.

To be honest, I don’t often write reviews apart from when there’s a really good service, but what we experienced was so poor at Camping Tours Val De Loire through OnlyCamp, that I wouldn’t want others to experience the same.

Some pitches were better than ours and some of the on-site chalets looked ok, but you would expect when raising a legitimate issue with your stay that the response from the company should be better, so combined rating for customer service and the site matches the one star campsite it is.

Nice pitches on site close to lakes and river. Staff were very helpful and nice. 20min bike ride to city (lock up bikes with a good lock!). Campsite located in a very pleasant area and nice restaurant opposite